Emotions and Interpersonal Communication

Emotionsand Interpersonal Communication

Emotionsand Interpersonal Communication

Emotionsenhance communication by helping the communicator to emphasize on theintended meaning of a message and add impression. In addition,emotions help communicators express their feelings (Schmitz, 2012).Emotions can trigger reactions from those who see or hear them beingexpressed. This paper will define emotions and explain theirrelationship with culture and evolution, management of emotions, andelimination of emotions from technology.

Definitionof emotions

Emotionsare defined as behavioral, psychological, or communicative reactionsto certain stimuli. These reactions are processed cognitively andexperienced in emotional ways (Schmitz, 2012). In my case, I usuallyfeel happy after experiencing good things and achieve my goals, whichimply that I am likely to express mild emotions.

Evolutionaryand cultural connection to emotions

Theconcept of attachment explains the relationship between emotions andevolution. This is because emotions foster empathy and increase one’scapacity to control anger. The two functions of emotions are thebuilding blocks of attachment. Human newborns are more likely to feelattached to their caregivers than other organisms. Based on theevolutionally concept of survival, human beings who were able toestablish attachments with others have a higher chance of survivaland reproduction (Schmitz, 2012). For example, empathetic people whoare able to feel attached to others are able to find mates in aneasier way than those who do not feel attached. However, the survivaland reproduction is likely to occur when one develops a secureattachment.

Cultureinfluence emotions as well norms that determine the expression ofemotions in different way. For example, cultural norms of a givencommunity determine the type of emotions that should be expressed andwho should express certain emotions. For example, the westerncommunities believe in marital relationships that are based on a trueexpression of love-related emotions as opposed to arranged marriages(Schmitz, 2012). In this case, culture influences the type of emotionto be expressed as a condition for marriage. Similarly, communitieswith individualistic cultural norms consider the expression ofemotions as the right of an individual person. Therefore, culturalnorms of individualistic communities hold that it is theresponsibility of individual persons to express their own feelings.


Themanagement of emotions requires the use of emotional intelligence.Emotional intelligence help people to monitor their emotions andfeelings sort these feelings as well as emotions and use theinformation they to influence their actions and thinking (Schmitz,2012). Therefore, emotions are effectively managed when one is ableto discriminate between positive and negative emotions. Empathy isthe key principle that guides people in the management of emotions ofother people by helping them to respond according to the expectationsof individuals expressing those emotions. People expect differentresponses (such as validation, advice, or support) from other peoplewhen they express different emotions (Schmitz, 2012). Beingempathetic help recipients of those emotions to recognize emotionsand give the right responses. A high level of emotional vocabularyhelp people determine how and when to express their emotions verbally(Schmitz, 2012). A proper verbal expression of emotions aredistinguished and monitored. For example, it is more appropriate toexpress happiness verbally than anger.

Removalof emotions from computer

Emotionshelp people include impression to their communication, which in turnattract the attention recipient and add meaning to theircommunication (Mehrotra, 2015). Elimination of emotions fromcomputers will result in a significant change in email, IM messages,and Snapchart. Communication will no longer be as effective as beforethe elimination of emotions. This is because it will no longer bepossible to add impression to communication that is mediated bycomputers. It will be difficult to attract the attention ofrecipients and emphasize the meaning of a given message withoutadding emotions.


Emotionsenhance attachment, which is a key aspect of human survival andevolution. Cultural norms of a given community influence the type ofemotions that should be expressed and who should express thoseemotions. One needs to be empathetic and have the emotionalintelligence to manage personal emotions and react positively to theemotions of other people. Removing emotions form computer will reducethe quality of communication.


Mehrotra,V. (2015). Role of emotions in communication. Vivek.Retrieved January 28, 2016, fromhttp://vivekmehrotra.com/article_on_communication%28Role_of_Emotions%29.html

Schmitz,A. (2012). 6.3: Emotions and interpersonal communication. APrimer on Communication Studies.Retrieved on January 27, 2016 fromhttp://2012books.lardbucket.org/books/a-primer-on-communication-studies/s06-03-emotions-and-interpersonal-com.html

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